Contact Us

If you need help with an online purchase, would like to know what you previously purchased, or have any general questions, please fill out the short form below.

Requests received after 5 PM and on the weekend will be processed the following business day.

Online FAQs

Yes, all online purchases go toward your Loyalty Points.

We currently ship within the United States, including the lower 48 states, Hawaii, Alaska, and military addresses.


Lower 48 States:
A flat shipping fee of $7.75 applies to orders under $100. Orders over $100 ship free.


Hawaii, Alaska & Military Bases (Outside the US):
A flat shipping fee of $15 applies. For APO/FPO/DPO addresses, please email us at cameron@runpoint2.com before placing your order to confirm our ability to ship to your location.


International Shipping:
International shipping is limited and must be authorized in advance. Please reach out to cameron@runpoint2.com to inquire about availability and rates.


If you have any questions or special shipping needs, don’t hesitate to get in touch!

Yes, email Cameron@runpoint2.com and he can send you a code to redeem your points online.

Yes, at checkout type in the notes section at checkout that you would like to have your purchase transferred to the other store.

Yes, shoes that have been worn are eligible for store credit up to 30 days after purchase. Clearance items greater than $75 are eligible for store credit.

Yes, email Cameron@runpoint2.com and he will send you a link to the previous shoe you had or similar options.

All nutrition purchases on Fridays are eligible for a 20% discount use code HAPPYHOUR at checkout.